FAQ’s?

Explore our comprehensive FAQ section to find answers addressing Fabric Availability, Custom Digital Print, Transparency and Consultancy, ensuring an informed and seamless experience.

For further enquires or questions, get in touch ✉: hello@esce-tex.com

  • Our minimum order quantity is exceptionally customer-friendly – just 1 meter! This means you can enjoy the flexibility of ordering precisely the amount you need, even for our stocked fabrics.

  • Absolutely. Our commitment to sustainability runs deep, reflecting in every fabric we offer. Each fabric is sourced with sustainability at its core, and we take pride in providing full transparency reports for every material. You can access these reports online, ensuring complete visibility into the eco-friendly practices and ethical standards upheld in the creation of our fabrics.

  • Our maximum print order is contingent on stock availability, and details are conveniently flagged on the website for fabrics with quantities below 50 meters. If you're considering an order exceeding 200 meters, we encourage you to reach out to us. Our team is ready to assist!

  • We provide a sample service for all of our stocked fabrics. For our printed fabrics, we offer an example print only - to give you an initial idea of the fabric. Please note that bespoke printed samples are not available. Our samples, available custom packs of 3, 5, and 10 here.

  • For all stock dyed fabric, including our rescued range, expect dispatch within 3 working days. Once dispatched, kindly check the tracking information for your order. In the case of print orders, regardless of size, our standard lead time is 2 weeks. Additionally, please take note of public holidays, which may impact your lead time.

  • While our main collection fabrics are curated in staple colors, which are industry-favorites, our digital print service opens the door to endless customization possibilities.

  • Our Rescued Range™ is an initiative designed to rescue fabrics from becoming dead-stock or ending up in land fill. These fabrics are sourced from our approved mill partners, often resulting from canceled orders and missed payments. Our Rescued Range™ adhere to the same high quality standards as all our other fabrics. Each rescued fabric comes with an extensive report, providing details on certifications and all accessible information, reinforcing our commitment to transparency and sustainable practices.

  • Quantities per fabric in our Rescued Range are contingent on availability, determined by the original quantity rescued and sales. It's important to note that once a Rescued fabric is sold out, it will not necessarily be restocked on the website. For transparency, fabrics with less than 50 meters in stock are clearly flagged on the webpage. If you're interested in discovering the remaining quantity of a particular Rescued fabric, please reach out to us and our team will be happy to assist you with the latest information.

  • Absolutely, certifications for our Rescued Range align with the same rigorous sustainability and traceability standards as our main collection. To access detailed information, simply click on the 'MORE INFO' button at the bottom of each fabric page. We prioritize transparency and provide comprehensive details to empower you with the knowledge of the sustainable practices.

FABRIC AVAILABILITY

  • For custom digital prints, we request a 300dpi JPEG submission with an embedded RGB color profile. Your design can either span the full width or be submitted as a print tile, providing you with flexibility in realizing your creative vision. These specifications ensure optimal print quality, and we look forward to transforming your unique designs into stunning, vibrant fabrics.you can find the width of the fabric on the individual fabric pages.

  • Our print service holds the esteemed OKEO-TEX Accreditation, certifying our commitment to sustainable practices. Utilizing an eco-fast pigment digital print process, our printers are designed to consume approximately half the water needed for typical Reactive Digital Printing and only a fraction of the water required in conventional Screen Printing. Direct-to-fabric printing minimizes surplus ink wastage through precise artwork application. Additionally, the inks we use are certified Azo dye-free, reflecting our dedication to delivering environmentally conscious and high-quality printed fabrics.

  • Our maximum print order is contingent on stock availability, and details are conveniently flagged on the website for fabrics with quantities below 50 meters. If you're considering an order exceeding 200 meters, we encourage you to reach out to us. Our team is ready to assist!

  • We recommend all our fabric should be treated with care and with the aim of minimal effect on the environment. For further information please visit specific fabric pages where there will be a further breakdown for that fabric.

  • Certainly, we do offer strike-offs; however, as a small company, we are unable to provide them for free at the moment. Instead, we recommend placing your strike-off order as a 1-meter sample. This allows you to test various aspects such as color vibrancy, shade accuracy, stroke/line work, detailing, and the scale of the print. Investing in a strike-off ensures that you have the opportunity to thoroughly assess and perfect your design before committing to a larger order.

  • While our main collection fabrics are curated in staple colors, which are industry-favorites, our digital print service opens the door to endless customization possibilities.

  • Yes, we can digitally print block colors; however, it's important to note that our machines are not specifically built for block colors. There is a slight chance of small droplets or marking on the fabric, so we advise proceeding with this knowledge. Please be mindful of this potential outcome when opting for block colors in your digital prints.

  • Indeed, handling fees apply to our print fabrics. For Tencel and denim, the handling fee is £10 per file, and for silks, it is £5 per file. Please note that these fees are exclusive of VAT. The handling fees encompass all file handling and set-up costs. A handling charge is applied per print design, covering the necessary setup processes to seamlessly integrate it into our print system. This ensures a smooth and efficient transition from design to the printing process.

  • Upon completion of your print order, we take privacy seriously and promptly delete your print files. To ensure continued access, we recommend keeping a copy of the files for your records. In cases where we've developed a print for you, we can retain the print design files for an agreed-upon duration, offering flexibility and convenience in managing your digital print assets.

  • Certainly! We provide a bespoke silk scarf production service in the UK, complementing our silk print offerings. Choose from hand-finished or machine pin-hemmed options for square scarves, or explore the production of single or double-bagged twillies. This custom service allows you to bring your vision to life. If interested, simply email us your desired dimensions, and we'll promptly provide you with a personalized quote. Elevate your style with our tailor-made silk scarf production services.

CUSTOM DIGITAL PRINT

  • Sustainability is defined by addressing environmental, social, and economic concerns. We believe that for a fabric to be truly sustainable, it must navigate the interconnected and interdependent realms of these three critical issues. Read more on out sustainability page

  • At Esce-tex, we are committed to full public disclosure of our material supply chains. Striving for transparency, we select fabrics known for industry-leading innovation. For detailed certifications and fabric background, explore 'MORE INFO' available for download on each fabric page. Unveil the stories behind our textiles

  • The journey of our fabrics is extensive, encompassing multiple processes across various locations. Fabrics rarely follow a linear path, involving different stages from fibre production to spinning, weaving, dyeing, and finishing. At esce-tex, we aim to offer comprehensive information, enabling you to trace the origins, production, and distribution of our goods or services. Our commitment to supply chain transparency places both environmental and ethical practices at the forefront. Uncover the intricate journey of our textiles

  • We provide a sample service for all of our stocked fabrics. For our printed fabrics, we offer an example print only - to give you an initial idea of the fabric. Please note that bespoke printed samples are not available. Our samples, available custom packs of 3, 5, and 10 here.

  • In our pursuit of full public disclosure, we strive to share extensive information on each manufacturing location. Partnering with mills that share our vision of transparency, we've collaborated to provide you with valuable insights. Your questions are welcomed, and we are committed to doing our best to furnish detailed answers.

  • Absolutely! If there's a specific question outside of our transparency report, we're here to assist. We'll delve deeper to provide the information you seek, ensuring you have utmost transparency when making decisions for your brand.

TRANSPARENCY

  • Our consultancy services cater to everyone, whether you're a small brand embarking on your journey or an established brand seeking to enhance or transform your sustainability approach. We are here to guide and support you at every stage of your brand evolution.

  • Our consultancy services encompass a holistic approach to sustainable development. Our core team, comprising passionate and experienced individuals, provides expertise from diverse roles within the field. Additionally, we collaborate with a network of consultants, including scientists, technical experts, and communication consultants, offering a comprehensive range of services. To explo more, check out our consultancy page.

  • Yes! Experience our consultancy with 25-minute trial sessions, available to book at your convenience here. Sessions are accessible remotely via video calls or in-person at our Hackney studio space. Dive into sustainable insights with a trial appointment tailored to your needs.

  • Yes! Explore our pay-as-you-go consultancy, granting you the flexibility to benefit from our services without long-term commitments. Enjoy sessions scheduled at your convenience, with upfront payment required for each session (minimum of 3)

  • Our CCO, Maz, leads all initial meetings. Backed by a network of industry experts across the supply chain, we ensure a comprehensive approach to sustainable consultancy. Our team can offer assistance from an extensive network of industry experts, from the innovation and production/manufacturing space, to help bring your brand to the next levelDelivered by our team of industry experts! Click here to learn more about our team and here to explore our consultancy services!

  • Absolutely! We extend our consultancy to assist in overseeing your production. Ideal for emerging brands with limited resources and experience, our services provide valuable insights into optimizing your production processes

CONSULTANCY